Cleaning Instructions
- Clean the device with a water-based wipe or damp clean cloth. Stubborn stains can be removed by wiping gently with 70% alcohol.
- DO NOT use any other cleansing devices as these may damage the device.
- DO NOT clean the device while it is turned on.
- DO NOT clean the device while it is charging.
General Care
- The lifetime of the lithium battery can be maximized by allowing it to fully charge and discharge during regular use.
- Store the device at room temperature in dry conditions.
- Store the device in the supplied travel case when not in use. Make sure the device will not bend, stretch, or be crushed while being stored or when traveling.
- Avoid storing the device in dusty conditions, direct sunlight, or damp and humid conditions.
- This device contains no serviceable parts.
- Before each use, ensure the device is switched off and clean it, following the cleaning instructions included in your user manual.
Important
- The device may remain hot after hot therapy. Let the device cool down before storing.
- The lifespan of Solawave devices may vary based on atmospheric conditions, charging patterns, and how frequently you use the device.
- The device must be handled with care.
- We encourage all customers to carefully read the User Manual that accompanies all Solawave products and follow all instructions for use.
Travel & International Use
The device’s lightweight design makes it a perfect travel companion. Here are some travel tips for you:
- If you are traveling to a different region to where you bought the device, please ensure that the device is only supplied with a 5V DC low voltage.
- Prior to your flight, confirm with a steward that the device can be carried and/or used on the airplane.
Check out our video tutorials HERE.