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Neck & Chest Rejuvenating Mask Benefits and Contraindications

General Device Information

The Solawave Neck & Chest Rejuvenating Mask is a consumer product that is intended to improve skin wellness.

The Solawave Neck & Chest Rejuvenating Mask is a revolutionary device that offers two new options for your skincare routine in one device:

1. Red Light Therapy
2. Near-infrared Light Therapy


Potential Benefits

Red Light Therapy: Improves the skin wellness and makes your skin feel young.

Near-infrared Light Therapy: Helps to rejuvenate and support overall skin radiance.


Travel and International Use 

The device’s lightweight design makes it a perfect travel companion. Here are some travel tips: 

If you are traveling to a different region from where you purchased the device, please ensure that the device is only supplied with a 5V DC low voltage.

Prior to your flight, confirm with a steward that the device can be carried and/or used on the airplane.


Adverse Reaction 

If you have any adverse reaction from using this device, such as discomfort, skin discoloration, skin irritation, or other concerns, stop using it immediately and consult your health professional. Skin irritation, bruising, contact burns, dizziness, nausea, and headaches are rare but possible side effects. Immediately stop using the device and contact your health professional.

If you experience a persistent headache and/or other persistent painful sensations while using this device, stop using it and consult with your health professional.


Contraindications

  • DO NOT use the device if you have any active cancer or any cancerous lesion. 
  • DO NOT use the device if you are pregnant, planning to become pregnant, or breastfeeding. The device has NOT been tested on pregnant or breast-feeding women and therefore the risk to the fetus, neonate or pregnant women is unknown.
  • DO NOT use the device if you are under the age of 18. 
  • DO NOT use the device over areas with phlebitis, thrombophlebitis, and varicose veins. 
  • DO NOT use the device if you have a known allergic reaction to silicone or plastics. The device contains plastics and silicones that come into contact with the skin during use. When in doubt of allergies, contact your health professional before using the device.
  • DO NOT use the device if you suffer from any photosensitive disorder (sensitization to light) or genetic conditions of the eye. 
  • DO NOT use the device if you suffer from any serious skin condition such as severe acne. 
  • DO NOT use the device if you are taking any medication or drugs that can cause photosensitivity. If you are not sure about your medication, contact your health professional. 
  • DO NOT use the device if you suffer from light-induced headaches. 
  • DO NOT use the device if you have a medical history of seizures or epilepsy triggered by light. 
  • DO NOT use the device on the eyes or very close to the eye area.
  • DO NOT continuously press the ON/OFF button

Note: We highly suggest being cautious when taking any (skin-related) medications. If in doubt, consult your health professional. 

Note: If you are under the care of a physician, consult them before using this device. 


Warnings 

  • STOP using the device and consult your healthcare provider if you experience any adverse reaction from using the device. 
  • STOP using the device if you experience any discomfort or difficulty breathing or swallowing from application of the device on the neck. 
  • STOP using the device if you experience symptoms of hypotension (dizziness or light-headedness) while using the device. 
  • STOP your treatment if it feels hot or your skin feels uncomfortably warm. 
  • STOP using the device if it is overheating. Turn off the device immediately. 
  • DO NOT stare directly at the LEDs when the device is turned on. This may cause temporary loss of sight. 
  • DO NOT shine the light from the LEDs directly into your eyes or someone else’s eyes. This may cause temporary loss of sight. 
  • DO NOT use the device on painful areas. Consult your healthcare provider if you experience any pain during use. 
  • DO NOT use the device to treat rosacea, moles, warts, open sores, cancerous lesions, or any skin condition. 
  • DO NOT use the device over a bacterial infection as this may result in the worsening of symptoms. 
  • DO NOT use the device on swollen, infected, or inflamed areas, or skin eruptions. 
  • DO NOT place the device directly over an open wound. 
  • DO NOT use the device on areas without pigmentation or areas of skin that have vitiligo.  
  • DO NOT use the device with any topical other than specified by Solawave. 
  • DO NOT use the device on or near children or those with reduced physical and mental abilities. Close supervision is necessary when this device is used, cleaned, or stored near children or those with reduced physical or mental abilities. 
  • DO NOT let children or those with reduced physical and mental abilities use the device. 
  • DO NOT let children play with the device. Cleaning and charging the device shall not be done by children. 
  • DO NOT bend, twist, or pull the device. 
  • DO NOT sit, lay down, or step on the device as this will result in breakage. 
  • DO NOT drop or insert any object into any openings of the device. 
  • DO NOT use or store the device near hot surfaces. 
  • DO NOT store the device in extreme heat or cold. 
  • DO NOT use the device outdoors to prevent damage to the product. 
  • DO NOT place the device in direct sunlight. 
  • DO NOT charge the device where it is close to or might get in contact with water. 
  • DO NOT submerge the device in water. 
  • DO NOT use the device if it is not working properly or if it has been dropped or damaged. For warranty and repairs, contact customer support. 
  • DO NOT perform maintenance or take apart the product. In case of malfunction or damage, contact customer support. 
  • DO NOT attempt to modify the device in any way. Modifying or opening the device will void your warranty. the device contains no serviceable parts. This device contains batteries that are non-replaceable. 
  • DO NOT use the device if the charging cable is damaged. 
  • DO NOT use the device with any other USB-C cable than that provided by Solawave. 
  • DO NOT use the device with non-manufacturer approved accessories. 
  • DO NOT use solvents or abrasive cleaners on the device unless explicitly specified in this manual or by customer service. 
  • DO NOT use the device in any other way than specified in this manual. 
  • DO NOT use the device if you have recently had surgery or other surgical procedures.


Precautions

• Do not scratch or damage the light-emitting surface.

• Not operating the device in accordance with the instructions in the manual will vold your warranty.

• Read all instructions carefully before using this device.

• Store the device according to the protocol outlined in this manual.

• This device is intended to be used by one person only.

• The device is designed for cosmetic use only, for individuals with good health. Please contact your health professional if you are unsure about your health status.

• The device's battery is not removable. If you are disposing of the device, do not burn it or throw it in the trash. Dispose of the device according to local regulations.

• Inspect the device and do not use it if you see any signs of damage, such as internal battery leaks. If anything seems out of the ordinary, contact our customer support.

• The device should only be supplied with 5V DC low voltage. If any part of the main adapter or cord is damaged, discontinue use. Contact customer support to arrange a replacement.

• Consult your health professional before using the device if you have a fever, acute inflammation, a severe circulatory disorder, light sensitivity, anesthetic, or desensitized areas.

• We highly suggest using caution if you are taking any medications. If in doubt, consult your health professional.

• Some users may experience skin irritation or hypersensitivity due to the electrical stimulation or the topical product applied. If using the device causes persistent pain or discomfort, discontinue use immediately.

• There may be a perception of flashing lights during the use of the device, resulting from the stimulation of your optic nerve. If you notice this condition constantly without the use of your device, consult your health professional.



Potential Risks 

  • Immediately after treatment, skin may appear red. Skin should return to normal within 1–2 hours. 
  • Temporary headaches may develop immediately following the light treatment. Headaches can be treated with an appropriate pain killer and rehydration. 


Disclaimer 

This device is not intended to diagnose, cure, or prevent disease. Solawave makes no claims, representations, or warranties regarding the ability of this device to cure any physical, skin, or mental condition. A qualified health professional should be consulted regarding any condition requiring medical attention.




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